Proficient Management Services
Our Leadership

Robert Ragsdale Sr., EMBA, C3P, ARM, PHM, COS, TCS: President

Robert received his E.M.B.A. from Colorado Technical Univeristy where he graduated with academic honors, Magna Cum Laude.  As the President of Proficient Management Services, Robert's priority is to promote, sell and grow the Proficient Management Services brand.  To this end, he is constantly exploring ways to increase our visibility to potential customers.  He also is very cognizant of the need to provide existing clients with products that they can be proud of.  A product that they would suggest to someone else!  Additionally, he facilitates and oversees the services that the company is providing to our existing client base.  As previously stated, service is what drives the management practices within this company. 

Robert has been involved in the field of property management for over 14 years.  During his tenure, he was charged with managing severely underachieving and poor performing properties.  To his credit, Robert has been directly responsible for millions of dollars in real estate assets.  From day-to-day operations, to executive and administrative oversight, Robert has been involved in turning the tide of property management policy and practice!  His work ethic and knowledge led to successes that were realized by his superiors who consequently, asked him to sit on various task forces and committees throughout the organization.

In 2005, Robert co-founded Proficient Management Services, LLC.  Since that time he has been fortunate enough to recruit talented professionals to join the team and propel the company forward.  With several properties already in the portfolio; Robert's goal is to continue to provide a product that will be desired by property owners.  An assertive administrator, Robert demands a lot from those that work with him.  The satisfaction of the company's clients are of paramount concern and importance to him.  To this end, he prides himself on being personally accessible and responsive to the needs of his clients.  

Robert believes that management practices should be deliberate, scalable and results oriented.  He also believes that an organization can only be as good as it's team.  The quote "Teamwork divides the effort and multiplies the effect" is the driving force behind his management philosophy.  A philosophy which has consistently yielded results that are measurable and can be replicated!  His belief in a strong team is evidenced by those professionals with whom he currently works.  Each individual brings a unique set of traits, skills and experience that serves to propel the organization forward.

Robert has received Spectrum Company's coveted nationally recognized Certified Credit Compliance Professional "C3P" designation.  He also holds certifications from several of the industry's most esteemed management organizations to include: Institute of Real Estate Managers (IREM®), National Association of Housing Redevelopment Officials (NAHRO), National Center for Housing Management (NCHM) and Nan McKay & Associates.  He is also a member of the Pennsylvania Delaware Affordable Housing Management Association (Penndel AHMA).

Tanya Ragsdale, ARM, SCS, COS: Vice-President

With over 8 years of experience in the property management industry, Tanya's knowledge spans the Public, Multifamily and Tax Credit (Mixed Financed) housing industries. While the differences in the industries are subtle, success is in the details.  Her knowledge of the nuances of the industries are what makes Tanya an invaluable part of the Proficient Management Services team!  The Vice-President of the company, Tanya is charged with overseeing the activities of staff and professional consultants alike.

An innovative administrator and consumate professional, she is constantly engaging the staff and challenging them to perform better.  Tanya realizes that change and re-invention are necessary in the fast paced world of housing management.  To this end, Tanya likes to rely on feedback from our clients and staff.  She is concerned with providing the best service; while getting the most out of the staff.  At the same time she is cognizant of our team's need to be involved in pushing the company forward. 

A born go getter and visionary, Tanya co-founded Proficient Management Services in 2005.  Her tireless efforts to create a business that would work for its clients and assist in maintaining the quality of life for residents have finally been realized.  Her service oriented management style and firm, but fair approach have made her a favorite of many of our clients!  Her quote "Hard work comes naturally when you are doing something that you love to do", underscores her attitude towards this business.  Property management is rewarding for her! 

Tanya holds a degree in Government and Politics from Widener University, a host of certifications in the property management field to include: the Accredited Residential Manager (ARM),  Certified Occupancy Specialist (COS) and the Site Compliance Specialist (SCS).  She also has a Real Estate Salesperson License in Pennsylvania and is a candidate for the coveted Certified Property Manager (CPM) designation. 

Tanya's certifications have been awarded by the following organizations: Institute of Real Estate Managers (IREM), National Center for Housing Management (NCHM), Lorman (Landlord & Tenant Law), Quadel, Nan McKay & Associates and Elizabeth Moreland.